AI Modules – Inbound AI as a Service (AIaaS)
There are multiple AI modules – The Future is here Anti-Fraud, Anti-Spam, Chat Bots, Virtual Assistant, IVR replacement, Route or escalate calls, Call Answering, Summarise Calls (Transcription), Agents Performance, CRM ...
Call Filtering with AI
Block nuisance calls / Spam Calls / Fruadulent Calls and More. It can even give you a whisper mid call to warn you that this call could be fraudulent! This ...
Call Queue
This allows caller to be placed in a queue until answered, add on hold music, queue place, opt out of queue to voicemail or call back. Just some of the ...
Call Whisper / AI Anti Fraud
Call Whisper is a calling feature offered by Talk Numbers. This feature is designed to make you aware of the type of call you are about to receive. This is ...
Choose to Refuse
Before the call is connected, you are offered via a Pre recorded Whisper, an option to refuse the call via a DTMF tone (pressing a key). Send the call to ...
Hunt Group Advanced – Agent Ready
This is a hunt group where users can log off on via an app on the phone, if they are not available it diverts to the next agent, also has ...
Hunt Groups
The call will try different numbers until answered or if enabled go to voice mail to email or live call answering. The call can ring over 25 alternative destinations should ...
Live Call Answering Service
Answers your calls professionally on your behalf in your company name. Click the link to learn more
Network Whisper
Caller hears a simple message played to them before the call connects. i.e. ‘Welcome to Talk Numbers. Please hold and your call will be answered shortly’ Click the Icon to ...
