Bespoke call handling for Call Centers. No matter how big or small the call center is, we have the best cloud based virtual intelligence. We can help you improve inbound customer service, improve call efficiency whether its is outbound or inbound.
We have the solution for you
Call Statistics Advanced is invaluable to a business. No matter the size of the business or industry. Call Statistics will let you have a quick overview or if you need and in-depth analysis of your calls.
Call Whisper is a calling feature offered by Talk Numbers. This feature is designed to make you aware of the type of call you are about to receive. This is ‘whispered’ seconds before the call is connected.
Before the call is connected, you are offered via a Pre recorded Whisper, an option to refuse the call via a DTMF tone (pressing a key). Send the call to voicemail or another colleague (It also stops your mobile voicemail kicking in)
”Fax To Email” Fax to email User can advertise a fax number that callers can dial in to. The fax is then converted into a tiff.file or jpeg and emailed to a pre-determined email address (max 32 characters)
Its lands in your email account – read – save – delete or forward – Your fax
The call will try different numbers until answered or if enabled go to voice mail to email or live call answering. The call can ring over 25 alternative destinations should the line be busy or unanswered
Calls are routed based on the location of the caller. Zone plans allows a single number to be called. It is then routed to one or more locations, depending on the region or area of the caller. Zone Plans work for any size of company.
Our customers always come first. Outstanding customer care with UK based support. 1000’s of memorable numbers. Competitive pricing. The very latest intelligence available. In house technical support team. Ofcom regulated (Pecs)