Virtual Receptionist (IVR) answers your your incoming calls using cloud based Virtual Receptionist. After the initial greeting the caller is then directed to the relevant department. Be that in the UK or abroad. The Virtual Receptionist has the options to allow for time of day routing. Also weekend and holiday routing. There will be another greeting message and routing for non-business hours. With the option of voicemail to email.
You get the benefits of a switchboard. With none of the hassle of equipment, or the expense of employing someone 24/7.
With an IVR it is as as though you’ve got your own personal PA. Without installing any hardware.
Our virtual receptionist provides an automated service. Greeting each and every one of your customers.
Press 1 for sales.
Press 2 for accounts.
Press 3 for technical support.
Or Press 0 for the operator.
If no one answers the call, the customer will be given an option to leave a message.
Benefits of using Virtual Receptionist.
- Using a IVR saves on hardware and maintenance.
- You wish to portray a professional image for your business.
- Your calls will be routed to the right department/person.
- Virtual Receptionist will answer your calls professionally in your company name.
- Virtual Receptionist will support you in your business without the cost of actually being there.
But where our Virtual Receptionist service really becomes clever. Is that it can be tailored to reflect your exact requirements. You can change these requirements via our online portal. You are in charge of where you want the calls routed to. Be it in or out of business hours. Whatever the size of your business large or small.
Ask us how a Virtual Receptionist could benefit your company.
call us on 03 300 300 or use our contact page – We are here to help you..Its your all !
Once you are a client, at anytime you can add intelligence to your number. Make sure you never miss a call. After all, without customers, where would your business be.
Need to back up your data. Go to our sister website www.nectarcloud.co.uk The site for backing up your business data
Need to know more about the cost of calling 03’s and 08’s this is an Ofcom site
The Cost to point your number to a UK Landline, Mobile or International: